Every call is a decision only you can make: who's closest, who's free, who can fix this. Here's a day where the jobs route themselves, the customers get their ETA, and you stop being the bottleneck between the phone and the truck.
This time the job gets captured the way you'd take it down yourself, with everything the tech needs to roll, before you've even picked up.
The board already knows where every tech is and what they're on. It picks the nearest available match and shows you why, you just confirm.
Devon's routed and on his way, and Maria already has an ETA in her texts, without you touching the phone again.
Everything that could route itself, did. The only thing that hit your phone was the exception a human had to decide.
14 jobs dispatched today. Every customer got an ETA. Average time-to-assign: under 2 minutes.
One customer needs to approve a $340 compressor before Devon proceeds. Tap to call.
The exceptions still come to you, because those are real decisions. Everything else is handled.
Approval needed: $340 compressor for Maria L. before Devon proceeds.
14 jobs done. Board's clear. Nothing else needs you tonight.
The kind of operating structure that usually takes a full-time dispatcher to build, tuned to how an appliance repair shop actually runs.
For a repair shop, this is the whole game: every job that comes in gets to the right truck fast, without running through you.
If we're wrong, the conversation ends here. If we're close, this is rarely the only thing you're holding together by hand.
We built this from public information. How close did we get?
Tell us where we got it right, or where we missed. Under a minute.